Terms & Conditions

Adult toys are NOT RETURNABLE!!!
Think about it...GROSS
Lingerie is not returnable.
Would you feel comfortable trying on something that may have been up against someone else's unmentionables?
Used tobacco accessories are NOT returnable. Again, think about it.
Absolutely NO returns after 30 days.

There can be circumstances which we do understand which can void the "non-returnable" rule, i.e. damaged in shipping, not working, wrong color, wrong size, different than what was described.
Buyer will pay for return shipping. Once we get the item back we will return your money so long as the returned item fits the above criteria.

Orders take up to 3 business days to process. We are happy to expedite the order for a very small nominal fee.

Feedback is very much appreciated. Satin & Lace had been aiming to please all of our customers for close to 20 years. We can't improve without your feedback.
Please contact use with any questions or comments. We will be happy to assist you in your purchase to ensure you are getting what you want.